TERMS AND CONDITIONS
1. APPLICATION OF THE GENERAL TERMS AND CONDITIONS
The general terms and conditions regulate the terms and conditions between Nina Maglic-Markovic, MSc (“energy worker”, “facilitator” practicing as an energetic practitioner) and her clients, unless otherwise agreed upon in writing between the contracting parties. Please read these terms and conditions carefully, because these terms and conditions apply to all services and products offered by Nina Maglic-Markovic within the framework of the free trade of energy technicians – and are available for you, as here and on this website in digital form at any time. These terms and conditions are exclusively authoritative unless you have made other written agreements with Nina Maglic-Markovic.
2. CONCLUSION AND CANCELLATION OF CONTRACT
A client agreement must be signed for the energy work as well as the stream treatment. The binding contract is concluded after a telephone or written/online appointment. If an appointment is made by e-mail, the appointment is considered binding, even if the client does not confirm the appointment.
Nina Maglic-Markovic is entitled to cancel a contract without giving reasons; this applies, among other things, if the event that the complaints brought forward do not fall within the area of energy work due to legal guidelines.
Nina Maglic-Markovic is also entitled to reject a contract without giving reasons if the necessary relationship of trust cannot be expected or is no longer given.
The fee claim for the services rendered up to the rejection remains valid.
3. SUBJECT MATTER OF THE CONTRACT
The client and Nina Maglic-Markovic jointly define the request and the goal for a performance in energy work.
The energetic assistance deals exclusively with the activation and harmonization of the body’s own energy fields (life energy) and is not a healing treatment. All methods offered within the framework of energetics are energetic treatments/assistance and serve to restore and harmonize the body’s own energy fields, they do not constitute a healing treatment. Nina Maglic-Markovic does not treat, diagnose or prescribe, therefore all statements and advice made are energetic/emotional state descriptions. The methods applied are not a substitute for conventional medical diagnosis and therapy, nor a substitute for psychotherapeutic examination or treatment. In case of health complaints or illnesses, the client must contact a doctor or therapist.
Nina Maglic-Markovic expressly declares to the client that she is not authorized to carry out medical activities and she does not cover any medical professional fields which, according to legal requirements, are reserved for the medical professions, the psychotherapeutic professions, the physiotherapeutic services, as well as activities which are reserved for the regulated professions such as life and social counseling and massage.
All consultations, assistance, online programs, meditations, and group live events are to be understood as prevention, as accompaniment and supplement to classical medical or psychotherapeutic treatment, and as support for holistic regeneration. If there are signs of any diseases, the client must seek competent medical, psychological or psychotherapeutic help.
The client declares of his/her own free will to make use of the assistance and to provide all information in connection with the energetic state on his/her own initiative and to inform about the fact that medical treatments are carried out in parallel or, for example, that a pregnancy exists or other impairments which are important for the recording of the energetic state. The client is obliged to inform Nina Maglic-Markovic about any known diseases or hypersensitivity before the beginning of the service.
Nina Maglic-Markovic is not liable for any complaints that may arise, nor for any damage that is directly or indirectly related to the service offered, such as dizziness, tiredness, as well as headaches, or nausea occurring after the energetic treatment.
4. SUCCESS OF THE MEETING
The cooperation is based on the preparatory talks between the client and Nina Maglic-Markovic. It is based on cooperation and mutual trust. An energetic session is a free, active, and self-responsible process in which certain results cannot necessarily be guaranteed. Nina Maglic-Markovic supports the client as a process facilitator. The cooperation of the client is essential for success.
You agree that Nina Maglic-Markovic has not made any guarantees about the results of taking any action, whether recommended during the One-on-One sessions, live group events, meditations, and online programs. Nina Maglic-Markovic provides educational and informational resources that are intended to help client succeed in their spiritual journey and holistic regeneration. You nevertheless recognize that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of Nina Maglic-Markovic.
You also recognize that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients or customers of Nina Maglic-Markovic or otherwise – applying the principles set out during the One-on-One sessions, live group events, online programs, and meditations are no guarantee that you or any other person or entity will be able to obtain similar results.
From time to time, Nina Maglic-Markovic may report on the success of one of its existing or prior clients/customers. The information about this success is accurately portrayed by the client. You acknowledge that the prior success of others does not guarantee your success.
Your results may vary and will be based on your personal development journey, commitment, and level of desire. There are no guarantees concerning the level of success you may experience. Each individual’s success depends on his or her background, dedication, desire and motivation.
5. CONFIDENTIALITY AND DATA PROTECTION
The contracting parties commit themselves to mutual loyalty. Nina Maglic-Markovic undertakes to maintain unlimited silence towards third parties about all operational, business, and private information provided by the client and entrusted to the facilitator in the course of the energetic support, even after the termination of the contract. However, secrecy does not affect the prevention or prosecution of suspected criminal offenses or the protection of higher legal interests.
Everything experienced and discussed in the session is subject to a strict confidentiality and secrecy policy on the part of the client.
The client bears full responsibility for the completeness and correctness of the information provided by him/her in his/her personal data and contact details, as well as for the notification of changes in his/her contact details.
The facilitator is entitled to process personal data entrusted to her within the scope of the purpose of the contractual relationship.
The Customer agrees that for the purpose of the business transaction name, address, and invoice data as well as payment and accounting data may be stored in the facilitator’s data processing system.
Data transmissions are only intended in accordance with the legal regulations and monetary transactions. All personal data will be treated with absolute confidentiality and will not be passed on to other third parties unless mandatory legal regulations provide otherwise.
6. PERSONAL RESPONSIBILITY & LIABILITY
The client is responsible for his own experience and behavior during and after the session and is requested to inform immediately if he/she wants to end the session or continue otherwise.
The liability of the facilitator for all damages incurred by the client due to the non-observance of these terms and conditions or through the client’s own fault is excluded. Furthermore, it is pointed out that Nina Maglic-Markovic is also not liable for information not provided or incorrect information from the client.
7. INFLUENCE OF DRUGS
It is not allowed to be under the influence of alcohol or other drugs during the session. The client is advised not to use alcohol or drugs after the session until the experience has been sufficiently integrated.
8. HEALTH CONDITIONS OF THE CLIENT
The client affirms that he/she does not suffer from any illness that impairs his/her legal capacity or that opposes energetic accompaniment for medical, psychiatric, or psychological reasons. Should the client be in doubt about this, he/she assures to consult a doctor on his/her own to clarify possible illnesses and/or to have them treated.
If a relevant illness is detected, the client must inform Nina Maglic-Markovic immediately. If necessary, energy work must be stopped unless the responsible physician expressly recommends a continuation.
9. PAYMENTS
Live group sessions, One on One sessions, meditations, and other programs are paid online in advance.
Any cash expenditures, expenses, travel costs, etc. are to be reimbursed additionally by the client against the facilitator’s invoice.
Nina Maglic-Markovic is not subject to VAT. All prices mentioned on my site are inclusive of all taxes and duties. event. Shipping costs for offered products are not included.
10. SESSIONS, ONLINE PROGRAMS, AND MEDITATIONS
One-on-One session
Energy treatments are agreed upon and charged in units. One session is 50 minutes. The length of a session is agreed upon online when making an appointment. The fee is calculated based on the number of sessions the client buys.
Before the first consulting session, it is to be clarified together for the benefit of the client, which form of consulting should be chosen.
Appointments are to be scheduled online and are considered as fixed. The client is responsible to provide the correct phone number including the country code. Nina Maglic-Markovic will try to call the client three times. If the client does not answer the phone, the facilitator will charge for the full session.
Any rescheduling or cancellations less than 48 hours in advance will result in forfeiture of the prepaid session.
Live Group Events
To attend the live group events, the client must register online and pay for the event online in advance. The registration is only binding after receipt of the live event payments.
You will receive written confirmation of registration after receipt of the registration. Nina Maglic-Markovic reserves the right to change the dates or cancels the live group events if the minimum number of participants is not reached. In case of cancellation, paid fees will of course be refunded.
By registering for the live group event, the participants accept these terms and conditions.
Meditations and Online Programs
Meditations and online programs are to be purchased online on ninamaglic.com. As soon as the payment is received, you will get access to the meditations and online programs.
Disclaimer
The information contained during the one on one sessions, live group events, meditations, and online programs is intended to educate, inspire, and entertain you on your personals journey toward health and happiness. It is not intended to replace care best provided by qualified professional and is not a substitute for medical advice, diagnosis, or treatment.
11. RESCHEDULING, CANCELLATION, AND REFUND POLICY
We want to inform you that the One-on-One sessions and live group sessions cannot be returned or exchanged.
Please note that there is no refund for services delivered on a One-on-One session. Any rescheduling or cancellations less than 48 hours in advance will result in forfeiture of the prepaid session. However, if you bought a package of 3, 5, or 10 sessions of private sessions, and found out that the private session is not for you, you can cancel your remaining sessions excluding the session, which you already had with Nina Maglic-Markovic. The current price of the single session is € 250. If you bought a package of 10 sessions (€ 2,399) and had one session with Nina Maglic-Markovic, you will get a refund of € 2,149. You must submit your claim for the refund within 7 days after your session and 2 business days prior to a future session. Any appointments booked after the first session are booked as non-refundable, except as applies above. We kept your spot reserved only for you and we could have sold it to someone else. If you decide to pay in installments and you cannot finish paying for sessions, there are no refunds.
Live Group Events should be paid in advance in order to attend them. Please note that there is no refund for live group sessions. We offer limited places for the group sessions and we kept your spot only for you reserved. We could have sold it to someone else. If you buy a ticket for a live group session and cannot attend it, we will send you the recording of the group session so that you can listen to it whenever you have time.
In our store, you can buy a gift card for your beloved ones. The gift card can be redeemed for any product or service in our store. Gift cards and partially redeemed gift cards must be used within 30 years from the date of issue. The expiration date is indicated on the coupon. The coupon contains a code, which is required for redemption and remains upright within the validity period until the whole gift card value has been exhausted. If the order exceeds the value of the gift card, the balance can be easily paid with one of the available payment methods. Nina Maglic-Markovic does not take responsibility for lost or stolen gift cards. Gift cards are not redeemable for cash. Furthermore, gift cards cannot be used for the purchase of any other gift cards.
Regarding the purchase of gift cards, there is a right of cancellation according to Article 11 (and following) of the FAGG (“Fern- und Auswärtsgeschäfte Gesetz”; Distance Selling Act). You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
Due to the downloadable nature of the meditations and online programs, we cannot offer refunds on your purchase. ALL SALES ARE FINAL. However, if you have any problems or feedback, email us at contact@ninamaglic.com .
Note that while due to regulations, EU buyers have the right to return an item within 14 days of receiving the item, this does not apply to digital content, especially when it’s been accessed. For this reason, our digital content (meditations and online programs) is not eligible for return.
12. RIGHTS OF USE AND COPYRIGHT
All texts, graphics, and images on the website are protected by copyright. Any reproduction or use of the texts, graphics, and images in other electronic or printed publications is only permitted with the written permission of Nina Maglic-Markovic.
Nina Maglic-Markovic reserves all rights to reprinting and reproduction of the individual consulting and training documents.
The documents provided by us may not be reproduced in electronic or printed form, not even in part, nor may they be passed on to friends and acquaintances, relatives, and may not be electronically processed, copied, distributed, or used for public reproduction.
13. APPLICABLE LAW, PLACE OF JURISDICTION
Austrian law applies. Vienna was determined as a place of jurisdiction.
The client has no legal claim to the achievement of the stated goal!
14. MEDIATION CLAUSE
In the event of disputes arising from this Agreement which cannot be settled by mutual consent, the parties to this Agreement agree by mutual consent to call in registered mediators (ZivMediatG) from the list of the Austrian Ministry of Justice for out-of-court settlement of the conflict. If no agreement can be reached on the selection of the mediators or on the content of the mediation, legal action will be taken at the earliest one month after the failure of the negotiations.
In the event that mediation does not come about or is broken off, Austrian law shall apply in any legal proceedings that may be initiated.
All necessary expenses incurred as a result of previous mediation, in particular also those for a legal advisor called in, can be claimed as “pre-litigation costs” in court or arbitration proceedings as agreed.
15. COMPANY’S INFORMATION
Nina Maglic-Markovic, MSc
Wagramer Straße 147/6/2
1220 Vienna
Austria
E-Mail: contact@ninamaglic.com
Website: ninamaglic.com
